Within 7 days of your Delivery, you are free to Schedule your Pickup Time and an email confirmation will be sent to you. In that email there is a reschedule button, because life can happen! So click on that to reschedule if you need to. […]
FAQ Category: Pick up Service
Taking advantage of our Pick up Service should be a no brainer for you. You have so many things on your list to do while getting settled into your new home. Driving to our shop in Grimsby is most likely not at the top of the list! You might have some questions related to Pick up that you want answered first. So here we go!
Can you do a partial pick up of my totes to clear some space for me while I unpack?
If you would like to make some space in your home after noticing that you have lots of empty totes while you are still unpacking other totes, you are welcome to request a partial pick up. Just Click Here to go to that page now, and get your rate. We charge $1 per km (with […]
What if I miss a Pick up Appointment?
There is no way you should miss a Pick up Appointment as we have taken many steps to avoid this: You chose the Pick up day that worked for you You scheduled a Pick up Time that worked for you The system sent you a confirmed time email and gave you the option to put […]
When are Totes Picked up?
A common question is wanting to know when are totes picked up. When you place your order online, you select your Pick up Date. Within 7 days of your Pick up Date, you can Schedule your Pick up all on your own! We typically deliver every day of the week from morning till night. You […]
Can I drop off my order instead?
Sorry, our shop is not set up to accept customers, plus we are on the road for most of the day! Our pick up rates are very reasonable and in some cases FREE if you are local to us.. So we apologize that you are not able to drop off my order instead of getting […]
How Much is Delivery & Pick up?
These are 2 separate charges, as they are 2 separate address with different set ups. If your address is within 25 kms of our shop in Windsor, then you can expect to pay zero! This includes the following areas: Windsor LaSalle Tecumseh Amherstburg (some of it) Essex (some of it) So if your current home […]