Within 7 days of your Delivery, you are free to Schedule your Delivery Time and an email confirmation will be sent to you. In that email there is a reschedule button, because life can happen! So click on that to reschedule if you need to. […]
FAQ Category: Delivery Service
Our Delivery Service will provide you a stress free experience for your packing needs. You have so many things on your list to do while you are preparing for your upcoming move. So this will be one less thing that you have to worry about! Before completing your order, you might have some questions related to Delivery that you want answered first. So here we go!
Need to add to your Order after Delivery already came?
You placed an order online for what you thought would be a sufficient amount of totes. You received your order and got to work on packing up your house. But you soon realized that you might have misjudged just how much stuff you have! You just have to Add to your Order and we will […]
What if I miss a Delivery Appointment?
There is no way you should miss a Delivery Appointment as we have taken many steps to avoid this: You chose the Delivery day that worked for you You scheduled a Delivery Time that worked for you The system sent you a confirmed time email and gave you the option to put this into your […]
When are Totes Delivered?
A common question is wanting to know when are totes delivered. When you place your order online, you select your Delivery Date. Within 7 days of your Delivery Date, you can Schedule your Delivery all on your own! We typically deliver every day of the week from morning till night. You will just select a […]
Do I have to be present for the Delivery?
All we ask is that someone over the age of 18 is there to be present for the Delivery. We are not able to deliver to your garage or back door without an adult there to greet us and to sign our invoice. The person that booked with us does NOT need to be present […]
How much floor space will the Moving Totes take up once I receive them?
If you would like to plan how much floor space your Totes will take up, here is a visual for you. You can stack up as many as 10 empty bins into each other, which is about 4-5 feet tall. You actually can stack up to 25 bins without causing any damage to the bins […]
Can I Pick up order instead of getting Delivery?
Sorry, our shop is not set up to accept customers, plus we are on the road for most of the day! Our delivery rates are very reasonable and in some cases FREE if you are local to us. So we apologize that you are not able to pick up order instead of getting Delivery, but […]
How Much is Delivery & Pick up?
These are 2 separate charges, as they are 2 separate address with different set ups. If your address is within 25 kms of our shop in Windsor, then you can expect to pay zero! This includes the following areas: Windsor LaSalle Tecumseh Amherstburg (some of it) Essex (some of it) So if your current home […]